I was 100% satisfied (and more) with my order. I actually placed one order for shipment to the Midwest U.S. for a funeral and another for pick up on Oahu for a special event. From placing the order, to tracking, to fulfillment, I was informed every step of the way. Friendly, helpful and efficient. Plus, the flowers were beautiful in the middle of a snowy funeral, and held up very well in the expedited shipping. The leis ordered for my visitors to Hawaii were gorgeous, fresh and for those visiting for the first time, they had a great souvenir for the entire 4-day visit. Great outcome and I will definitely be ordering again.